Request for Feedback: TOTA’s Survey of the Economic Impact of the BC Wildfires

The Thompson Okanagan Tourism Association (TOTA) is collecting information regarding the economic impact of the current wildfire situation on tourism businesses in the region.

Your feedback will help TOTA provide the provincial government with an overview of the effects the wildfires are having on local businesses, both in areas directly affected and those outside of the directly affected areas.

You can participate in the survey by clicking here.

Mobile Visitor Services

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Tourism Kelowna’s Mobile Visitor Services (MVS) team has been heading out this summer to assist visitors wherever they may be – on the downtown boardwalk, near the beach, and at local events. Need a dining recommendation? Looking for u-pick fruit? … Continue reading

Search for New Tourism Kelowna President and CEO Begins

We have “big shoes to fill” with Nancy’s departure as CEO of Tourism Kelowna. The Tourism Kelowna Board of Directors would like to take its time and ensure a diligent approach to recruitment for this critical role in our organization.  With that said, we have appointed Jennifer Horsnell as the interim CEO of Tourism Kelowna and have secured Shawnee Love from LOVE HR to support us with the recruitment and transition process for the President & CEO position.

The Board fully supports its excellent team of Tourism Kelowna staff and volunteers, and is committed to ensuring a smooth transition to ensure that our work to generate business for all stakeholders is uninterrupted.  Please share this information with your industry colleagues and advise any interested in applying directly to LOVE HR. You can access the job posting here.


Daniel Bibby
Chair of Tourism Kelowna

Emergency information and resources for B.C.’s tourism industry

While there are currently no wildfires in Kelowna and area, below is important information for tourism business operators from our provincial marketing organization, Destination British Columbia. Tourism Kelowna continues to market our destination and our visitor centre team continues to provide travel information and planning services for summer visitors looking for up-to-date information and current conditions.

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Register for Hospitality Service Training through Okanagan College Continuing Studies

Hospitality and tourism is one of our cities largest employers, and it is continually growing and evolving. Okanagan College recognizes the need to continue to support hospitality learning opportunities, and has registration open for offerings through their Continuing Studies program.

Okanagan College is now accepting registrations for the Hospitality Service Training Certificate, a 124-hour course that prepares people for work in hospitality.  Participants will work through theory, skill development and practicum learning in the areas of housekeeping, front desk and customer service, and food and beverage to develop refined entry-level hospitality skills and applied techniques. Offered at both Kelowna and Penticton campuses starting in September and October respectively.

Please make your staff aware of this course as it offers an excellent opportunity for potential hospitality and tourism employees as well as professional growth for existing staff.

For additional course information and to register click here.

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