Mobile Visitor Services

This gallery contains 5 photos.

Tourism Kelowna’s Mobile Visitor Services (MVS) team has been heading out this summer to assist visitors wherever they may be – on the downtown boardwalk, near the beach, and at local events. Need a dining recommendation? Looking for u-pick fruit? … Continue reading

Tourism Industry Showcase

A Volunteer having fun learning about Whiplash Cable Park at the 2016 Event

Tourism Kelowna is hosting its second annual Tourism Industry Showcase event on Wednesday April 26 from 11 a.m. to 3 p.m.

What is this event? This is an opportunity for Tourism Kelowna Stakeholders to get together and learn about each other in preparation for our busy spring, summer, and fall seasons. Think of it like a combination of a familiarization tour, networking, and speed dating.

There are three opportunities for Tourism Kelowna Stakeholder businesses to participate in this event:

  • Send your frontline and customer service staff for free! They will have the opportunity to chat with many of Kelowna’s tourism businesses by browsing through all of the booths in the showcase. This will allow them to learn about these businesses and make better recommendations to visitors during our busy Spring, Summer, and Fall season.
  • Purchase a Showcase booth and show off your activity, attraction, food & drink, farm, or tour business. There is an early bird rate of $75 if you purchase before April 20!
  • Attend one of three training opportunities that are available to you and your staff:
    • How to utilize Tourism Kelowna’s Services and Guides
    • Using Social Media to Serve Visitors and Increase Visitors
    • Learn How to Monitor Your Tourism Kelowna Web Traffic and Listings

Please click through to our Eventbrite page to sign up. Once on the site, click on the green “Tickets” button and scroll through the options:

For questions or more information about this event, please contact Chris Lewis at or 250-861-1515 ext. 207.

Photo Stops pop up in 5 Kelowna parks

Five Photo Stops were installed throughout Kelowna at the beginning of August. The photo stops were installed in high foot traffic locations where visitors and locals are commonly taking photos and posting them to social media channels. The Photo Stop signs are intended to inspire visitors and local residents who are taking photos, to include #exploreKelowna and the photo stop location in their posts. Tourism Kelowna staff monitor these hashtag and in turn hope to interact with in market visitors. The five current locations of Photo Stops are Knox Mountain Crown Lookout, Rotary Marsh Boardwalk, The Ogopogo Statue, Boyce-Gyro Beach, and Rotary Beach. Each of these locations has its own unique hashtag displayed on the sign.

To view photos visitors are taking at these locations click here.

If you have any suggestions for future Photo Stop locations, please contact


Tourism Kelowna Hosts Food Truck Rally

On Saturday May 7, Tourism Kelowna hosted a Food Truck Rally from 10 a.m. to 3 p.m. There were 9 food trucks in attendance and the event saw over 425 attendees! The mobile visitor services staff and volunteers were also set-up in the parking lot giving out brochures, maps, and information to those in attendance.

This event provides an opportunity for Tourism Kelowna to invite both local residents, and visitors that might not normally utilize a visitor centre to stop by and see what we have to offer. Many that attended the event also stopped by our information tent, or came into the visitor centre to have a look.

During the event Doak Shirreff staff set up a booth to raise funds for the Red Cross to benefit Fort McMurray evacuees and they were able to raise over $1,200!

May 2016 Food Truck Rally

May 2016 Food Truck Rally



Selling Some Fresh Meeting Ideas

Kelowna Cooking Event - Team Photo - Chef Dawn - April 2016

Pat, pictured sixth from left, educated and entertained Toronto meeting planners on Kelowna’s ingredients and meeting opportunities.

Last week, Tourism Kelowna hosted nine meeting planners from Toronto for an interactive cooking class and taste of Kelowna.

Toronto-based Pat Gappmayr welcomed our clients to a state-of-the-art kitchen in the St. Lawrence Market for a fun-filled evening all about Kelowna and its fantastic and fresh ingredients. The group sipped local wines throughout the evening as they worked with local ingredients to prepare a gourmet meal. The result was a fun and interactive way to share ideas and information about our meeting facilities and the great culinary experiences delegates enjoy while in Kelowna.

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Budget Car and Truck Rentals helps drive tourism (literally!)

Steve Wood Kelowna City Manager for Budget Car and Truck Rental, hands the keys over to Chris Lewis with Tourism Kelowna

Steve Wood Kelowna City Manager for Budget Car and Truck Rental hands the keys over to Chris Lewis with Tourism Kelowna

Budget Car and Truck Rentals has given Tourism Kelowna a lift through the use of a 2015 Toyota Sienna minivan through to the end of October, a partnership that will help Tourism Kelowna to bring its message to the streets as they invite and welcome visitors to experience Kelowna and the Central Okanagan.

The brightly coloured vehicle will be seen at local events and festivals and will be used to distribute Tourism Kelowna’s marketing materials including the Visitors’ Guide, Farm to Table Guide, and Wine Trails Guides to local businesses. The vehicle will also be used to shuttle volunteers, visiting travel writers and meeting planners when they’re out exploring Kelowna. Continue reading