Tourism Industry Showcase

A Volunteer having fun learning about Whiplash Cable Park at the 2016 Event

Tourism Kelowna is hosting its second annual Tourism Industry Showcase event on Wednesday April 26 from 11 a.m. to 3 p.m.

What is this event? This is an opportunity for Tourism Kelowna Stakeholders to get together and learn about each other in preparation for our busy spring, summer, and fall seasons. Think of it like a combination of a familiarization tour, networking, and speed dating.

There are three opportunities for Tourism Kelowna Stakeholder businesses to participate in this event:

  • Send your frontline and customer service staff for free! They will have the opportunity to chat with many of Kelowna’s tourism businesses by browsing through all of the booths in the showcase. This will allow them to learn about these businesses and make better recommendations to visitors during our busy Spring, Summer, and Fall season.
  • Purchase a Showcase booth and show off your activity, attraction, food & drink, farm, or tour business. There is an early bird rate of $75 if you purchase before April 20!
  • Attend one of three training opportunities that are available to you and your staff:
    • How to utilize Tourism Kelowna’s Services and Guides
    • Using Social Media to Serve Visitors and Increase Visitors
    • Learn How to Monitor Your Tourism Kelowna Web Traffic and Listings

Please click through to our Eventbrite page to sign up. Once on the site, click on the green “Tickets” button and scroll through the options:

For questions or more information about this event, please contact Chris Lewis at or 250-861-1515 ext. 207.

Visitor Sales & Services Update

March is upon us and as we start gearing up for the spring and summer season we have some Visitor Sales & Services updates for you: Continue reading

Air Canada Rouge Announces Daily Toronto – Kelowna Service to Begin in June

YLW at night

This press release from the Kelowna International Airport (YLW) is hot off the press:

YLW is blushing with glee at today’s announcement that Air Canada rouge will begin daily service between YLW and Toronto Pearson International Airport (YYZ) in June, offering 40 per cent additional capacity on this route year-over-year. Continue reading

Visitor Centre – Winter Hours To Come Into Effect


Decorating the Visitor Centre! (L-R) Jan Nesbitt, Lindsay Farrugia, Taylor Jones

Decorating the Visitor Centre!
(L-R) Jan Nesbitt, Lindsay Farrugia, Taylor Jones

With the change in season and amount of daylight hours there will also be a change in the hours of operation at the Visitor Centre at 544 Harvey Ave. Beginning on Monday November 17 the Visitor Centre will be open Monday through Friday, 9 a.m. to 5 p.m. On weekends and Holidays the Visitor Centre will be closed.

The YLW Information Kiosk will continue to be open Saturday through Sunday 8:30 a.m. to 8:30 p.m.

New Visitor Centre Signage at YLW

New Sign Installed at YLW

New Sign Installed at YLW

In January of this year the information kiosk located in the arrivals area of the Kelowna International Airport became an Official Satellite Visitor Centre in the Destination BC network. This meant that more material pertaining to the province and the tourism regions of BC would be racked on the shelves for locals and visitors to enjoy. As of last Friday the kiosk has also been spruced up with a new sign to reflect this change. This new sign, designed and installed by Signcraft consists of three Destination BC Visitor Centre logos and three digital screens. Over the coming weeks the Visitor Services and Marketing staff will be developing new content that will be displayed on the digital screens. This content will include videos of Kelowna along with instagram and twitter photos submitted to the hashtag #ExploreKelowna. For more information on this initiative please contact me at

Invitation to our winter-weary neighbours to enjoy Spring in Kelowna

2014 Spring InsertBetween April 10th-14th, the 1st edition of Tourism Kelowna’s Spring Insert was delivered to 250,000 households and businesses through community papers in key markets in British Columbia, Alberta, Saskatchewan and the Yukon.  Continue reading